Clarifications given by PTC Mysore:
1. Is age proof compulsory for opening a NPS account ?
Age proof is compulsory.
2. What is the Procedure to close a NPS account. ?
Tier I account is an non withdrawal account. It can be closed only on maturity at the age of 60 years. For Tier II NPS account holder has to make an withdraw transaction and submit a application UOS - S12 for withdraw.
3. if an nps acnt has been canvassed by the mktg executive, is the presence of the customer at the counter necessary??
Concerned POP - SP has to decide.
4. While registering the NPS application form (UOS N2)to PTC Mysore,we ver not entered the bank account details as per the instruction from CO. Now we received email from PTC Mysore saying that they rejected our application because of not filling the bank account details. we ve not recieved the MICR code yet. please suggest a solution
Bank details is mandatory. If your office is having account with nationalized banks it will be having MICR code. Please check with your Banker.
5. Do both Anexxure S1 and UOS-S10 required for opening a NPS accont ?
The details of application with nos and its usage has been provided in SOP available in ftp://ptcinfo.org and also in CRA site. Please go through it.
6. Where did the HOs get the email Ids related NPS.
All the HOs were provided with indiapost.gov.in email IDs for which CRA will send the information
My recent experience with India Post web site support has been horrific; dormant e-mail i.d.'s,restriction in feedback submission,no regard to directives of superior authorities like Additional Director, PG, Lucknow and Mr. Balasubramanian. K, Dy.D.G.[Technology], DOP,New Delhi is a glaring exposure of governance collapse.I wish India Post authorities take cognizance of such service lapses and take appropriate action. Prevalent situation gave a Post Master to withheld payment of an old ailing, bed ridden Saving Bank holder in pretext of physical verification.
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